Errell Niño
Senior UX Design Manager · Manila, Philippines
I design digital banking and fintech products that people trust with their money — leading research, design, and delivery across multiple Agile squads for one of the Philippines' largest banks.
My Story
Fifteen years in the deep end
I've spent 15 years at the intersection of people, products, and enterprise complexity — from IBM's AI platform teams to leading 5 Agile squads simultaneously at one of the Philippines' largest banks.
Experience
Where I've done the work
2021 – Present
UX Design Manager / Squad UX Lead
Major Philippine Universal Bank (via Accenture)
Digital Banking · Payments
- Lead UX across 5+ Agile squads shipping digital onboarding and payments products.
- Owned the eKYC account-opening redesign that cut abandonment by 58% and shifted volume out of branches.
- Directed the unified payments hub that reduced errors 71% and support costs by ₱12.2M/month.
2018 – 2021
UX Design Manager
Global Professional Services Firm (EY)
Enterprise Consulting
- Led enterprise UX engagements for banking and financial-services clients.
- Built and mentored cross-functional design teams across multiple concurrent programs.
- Standardized research and design-sprint practices across delivery teams.
2015 – 2018
UX/UI Lead
American Technology Company (IBM)
AI Platform Teams · Wealth
- Led UX for enterprise AI platform products using Enterprise Design Thinking.
- Drove the UITF investment platform that generated ₱2.1B in new AUM within six months.
- Partnered with product and engineering to ship complex B2B experiences.
- Facilitated design workshops and playbacks with enterprise stakeholders.
Earlier
UX / Product Design Roles
Technology & Consulting
- Progressive UX and product design roles building foundational research, IA, and interaction-design expertise.
Credentials
Certifications & badges
Professional Scrum Product Owner II (PSPO II)
Scrum.org
Professional Scrum Master — AI Essentials (PSM-AE)
Scrum.org
Enterprise Design Thinking Practitioner
IBM
Agile Scrum Master Certification
Scrum Alliance
Certified Design Sprint Facilitator
DLSU Graduate School of Business / SixSigma PH
Certified Product Development Innovator
DLSU Graduate School of Business
Credly Verified Digital Badges
UX Design & Agile Practices
Skillsoft Learning Path Completions
UX Design · Product Management · Leadership
Toolkit
Tools & technologies
Design & Prototyping
- Figma
- Sketch
- Adobe XD
- InVision
- Zeplin
- Miro
- FigJam
Project & Agile
- Jira
- Confluence
- Trello
- Azure DevOps
Research & Testing
- UserTesting
- Hotjar
- Attention Insight
- Clarity UX
- Optimal Workshop
- Maze
AI & Vibe Coding
- Claude (Anthropic)
- ChatGPT (OpenAI)
- Copilot
- GitHub
Methodologies
- Agile/Scrum
- Design Sprints
- Enterprise Design Thinking
- Lean UX
- Service Design
Want the one-page version?
See my full resume, or reach out and let's talk about your product.